Frequently Asked Questions & Knowledge Base
Comprehensive guide about ReklamGidiyor platform, outdoor ad media, store management, quotes, availability calendar, and field operations.
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How does the 'Get a Quote' workflow operate and how to fill out the form?
How does the 'Get a Quote' workflow operate and how to fill out the form?
Click 'Get a Quote' on any listing page, enter your campaign dates, target budget, and specific notes to submit your request.
Where to track sent and received quote requests?
Where to track sent and received quote requests?
Track all activity under My Account > Incoming Quotes (for Stores) or My Account > Sent Quotes (for Advertisers).
What are quote response SLAs and how are stores notified?
What are quote response SLAs and how are stores notified?
New quotes trigger instant SMS and email alerts to store owners. Stores are expected to respond within 24-48 hours.
How to use the in-platform instant messaging system?
How to use the in-platform instant messaging system?
Accepting a quote opens an instant chat channel between advertiser and store. All correspondence is securely stored.
Can files, images, and technical specs be shared in chat?
Can files, images, and technical specs be shared in chat?
Yes. Use the attachment paperclip icon in chat to share artwork previews, specification PDFs, and proof files.
How to manage SMS and Email OTP / Notification preferences?
How to manage SMS and Email OTP / Notification preferences?
Customize your notification channels (SMS vs. Email alerts for messages and quotes) under My Account > Settings.
Can price negotiations and bulk discounts be conducted?
Can price negotiations and bulk discounts be conducted?
Yes. Negotiate custom bundle prices or bulk discounts directly with the store owner via the messaging interface.
How to block unwanted users and report abuse in chat?
How to block unwanted users and report abuse in chat?
Use the options menu inside the chat window to block abusive accounts or submit an abuse report directly to admins.
Where is chat history and archived conversations stored?
Where is chat history and archived conversations stored?
Access complete historical chats anytime on the Messages page, where completed conversations can be archived.
What happens after a quote request is accepted?
What happens after a quote request is accepted?
Once a quote is confirmed, parties finalize artwork specs and payment terms to prepare the campaign for launch.