ReklamGidiyor
Help Center

Frequently Asked Questions & Knowledge Base

Comprehensive guide about ReklamGidiyor platform, outdoor ad media, store management, quotes, availability calendar, and field operations.

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How can advertisers review media owners and listings?

Upon completing a campaign, advertisers can leave a 1-5 star rating and detailed written feedback for the media store.

What are the rating metrics (Visibility, Location Accuracy, Communication, Value)?

Reviews evaluate 4 core factors: Media physical visibility, map location accuracy, store communication, and overall value.

How does review moderation and admin approval operate?

All posted feedback passes admin moderation to screen out profanity, abusive speech, or fake reviews before going live.

What is the purpose of 'Helpful / Not Helpful' review votes?

Community members can vote reviews as 'Helpful' to highlight the most informative feedback at the top of the review list.

How can store owners respond to negative reviews?

Store owners can post official replies under customer reviews to address concerns and provide transparent explanations.

How to submit removal requests for unfair or policy-violating reviews?

Stores can click 'Report Review' to request administrative investigation regarding defamatory or inaccurate claims.