Frequently Asked Questions & Knowledge Base
Comprehensive guide about ReklamGidiyor platform, outdoor ad media, store management, quotes, availability calendar, and field operations.
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General Overview & Platform Principles
What is ReklamGidiyor and how does the system work?
What is ReklamGidiyor and how does the system work?
ReklamGidiyor is a digital marketplace that lists outdoor (OOH / DOOH) advertising media such as Billboards, LED Screens, Megalights, Lightboxes (CLP), and Building Wraps across Turkey on an interactive map, directly connecting advertisers with corporate media owners.
The main steps of the platform are:
- Search & Filter: Perform detailed media searches on the map based on city, district, media type, and budget.
- Quote Request: Send quote requests directly to store owners by entering dates and campaign details for desired ad spaces.
- Contract & Broadcast: After agreeing on terms and pricing with the store, submit your artwork and initiate campaign broadcast.
Support, Contact & Legal Terms
What is the average support team response SLA?
What is the average support team response SLA?
Support tickets submitted during business hours receive replies within an average of 2-4 hours.
General Overview & Platform Principles
Who can use the ReklamGidiyor platform?
Who can use the ReklamGidiyor platform?
The ReklamGidiyor platform can be used by all individuals and organizations including:
- SMEs and national brands seeking promotion.
- Ad agencies looking for outdoor media for clients.
- Media owner firms operating billboards and LED screens.
- NGOs organizing public events.
Availability & Booking
How do advertisers submit booking requests via the calendar?
How do advertisers submit booking requests via the calendar?
Select your desired start and end dates on the listing calendar and click 'Submit Booking Request'.
Quotes & Messaging
What are quote response SLAs and how are stores notified?
What are quote response SLAs and how are stores notified?
New quotes trigger instant SMS and email alerts to store owners. Stores are expected to respond within 24-48 hours.
Listing Creation & Management
What do Draft, Pending, Active, and Rejected listing statuses mean?
What do Draft, Pending, Active, and Rejected listing statuses mean?
Draft: Saved unsubmitted listing. Pending: Under editor review. Active: Live listing on map. Rejected: Requires correction before approval.
Corporate Store & Company Profile
How to earn Verified Store badges on store profiles?
How to earn Verified Store badges on store profiles?
Stores with verified tax documentation, high customer satisfaction, and rapid quote response SLAs earn the 'Verified Store' badge.
General Overview & Platform Principles
What products and services are prohibited or restricted in ad content?
What products and services are prohibited or restricted in ad content?
Tobacco products, alcohol, prescription drugs, illegal gambling, and content violating public decency are prohibited by advertising legislation.